Training: Empathy, Teamwork, Conflict Resolution
DATE: May 11,2020| June 17,2020| July 15,2020| August 26,2020| September 07,2020| October 28,2020| November 11,2020| December 04,2020
DURATION: 9 am(2-3 hours)
SPEAKER: Engr. CAREN KATE CU-ONG, ECE,Entrepreneur/MARY GRACE B. MARZAN MCA, ME, CHRP, CLSSYB
Engr. CAREN KATE CU-ONG, ECE,Entrepreneur
She has wide experience working in private firms. She has worked in multi-national and Filipino-owned companies exposing her to different cultures and work discipline. She values being part of these various institutions in her 15 years career.She is a licensed Electronics & Communications Engineer with earned
MBA units and has a Class B radio License from National Telecommunications Commission and a graduate of Ateneo De Naga University a Communication Specialist. She has wide experience in conducting various training such as Developing a Winning Personality, Leadership Training, Enter the Digital Path to Success, Radio Training, and Personality Development Workshops, Acquisitions and
Business, Nano technology and many others.
She has been sought as speaker for numerous conventions and conferences of varied industries as well as the academe as she aims to improve systems of every client she encounters.
MARY GRACE B. MARZAN, MCA, ME, CHRP, ClSSYB
Meg B. Marzan is the founder and Chief Operations Officer of Ilearn International Institute, a human resource development provider capable of creating client oriented training programs that are informative, practical, and enjoyable with the use of up-to-date modules, emerging technologies, and best practices. As a trainer and founder of iLearn she was able to provide training and consulting programs for clients such as EEI Corporation, Delfi Marketing Inc, Shell Petroleum Pilipinas, Puregold, Dole Asia, LBC Express, Unilever and participates in the contribution to provide better service for Filipino people by serving government clients such as GSIS, Pag-IBIG Fund, DOH, PNOC, OTC and PDEA among others. She has a valuable combination of being a resource speaker, a successful practitioner, an
educator, and a consultant for Logistics, Supply Chain, Purchasing and Procurement, International Shipping & Brokerage, General Management, Assets and Property management. She recently acquired a Certification on Human Resource Management from the International Federation of Professional
Managers (IFPM) which is a globally recognized designation for HR Professionals.
An active and proud member of the Philippine Association of Professional Speakers who aim to commit to upholding the holistic development of professional speakers in the country by continuously developing core competencies: Eloquence, Expertise, Enterprise, Ethics, and Extension. As a learning advocate and having an entrepreneur mindset, she believes that through Continuous Professional Learning she helps build the Nation One Employee One Company at A Time.
The ability to understand and interact with individuals inside and outside an organization is as equally as important as being equipped with the required knowledge in an organization. To recognize one’s emotion puts an individual at the position of the person he/she is interacting which minimizes the creation of unnecessary conflict. Moreover, with the improved individual empathy, teamwork can slowly be developed within the organization allowing more tasks to be accomplished in a short period of time. In such cases where conflicts were not avoided creating gaps among individuals, the skill for negotiations, mediation and resolution comes in invaluable for supervisors to regain a smooth flow of process inside the organization. This training program highlights the need for a conscious effort to increase sensitivity within the organization to enhance the delivery of output to its clients.
In general, the training aims to develop emotional recognition, enhance teamwork, and develop negotiation skills of managers to maintain the productivity of the organization. Specifically, by the end of the course, participants should be able to:
- Explain the meaning and importance of emotional intelligence;
- Determine ways in applying emotional intelligence at work;
- Identify ways on implementing teamwork in the organization;
- Identify techniques in promoting teamwork;
- Understand conflicts existing in an organization; and
- Determine methods, tools, and approaches in negotiations.
- Emotional Intelligence
a. Concepts on emotional intelligence
b. Determining your EQ
c. Evaluating Emotions
d. Applying emotional intelligence at work
- Promoting Teamwork
a. Understanding Teamwork
b. Promoting collaborative work
c. Community of Practice
d. Tools for Teamwork
- Conflict Resolution
a. Workplace conflicts
b. Negotiation and mediation
c. Methods and tools in conflict resolution
To serve you better we have updated our payment procedures/method so you can all enroll and learn more from our offered courses.
Account Name: iLearn Professional Solutions Inc.
Account No. 7330059789
Mary Grace Marzan
0933 869 7917
Regular Learning Investment is Php.
Lockdown Discounted Rate is Php 299.99
Inclusions: e-Masterclass Certificate, E-Handouts/E-book, Exercises for Application, Coaching Session with Speaker, Access to other learners
For payments made up to April 30, 2020, only masterclass session will start May 5, 2020
- Discounted Learning Investment is Inclusive of eCertificate, e-Handouts and a BONUS Free 1-hour Coaching Session with Speaker (subject availability/or as scheduled).
- Proof of payment must be submitted and forwarded via email at firstname.lastname@example.org or email@example.com.
- Access to the webinar session will be forwarded to you via your registered email upon payment submission.
- Official Receipt will be forwarded upon request.
IMPORTANT: All training payments are NON Refundable but transferrable to other training. iLearn reserves the right to cancel programs which do not meet the required minimum number of participants; in which case, either the programs may be merged or be transferred to a different location and the program with a lower number of participants will be canceled. Due notice of cancellation /merger of programs will be given to those who have already paid and registered via email or call. In this regard, please ensure to indicate your contact numbers, email address for proper notification.
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“Let’s work together on Building the Nation Through Continuous Professional Learning”